Terms of Service

1. Welcome & Agreement Overview

By downloading, installing, accessing, or using Silai Saathi (including our Android mobile app on Google Play and our web services at https://silaisaathi.com and https://app.silaisaathi.com), you agree to be bound by these Terms of Service and our Privacy Policy.

Silai Saathi grants you a personal, non-transferable, non-exclusive license to use our application for managing your tailor shop, boutique, fashion studio, or custom apparel business operations.

2. Account Registration & Authentication

To use Silai Saathi, you may register using a valid mobile phone number and password, or via Google Sign-In (OAuth). You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You agree to provide accurate registration details and notify us immediately at support@silaisaathi.com if you suspect any unauthorized access to your account.

3. Tailoring Tools, Measurements & Craftsmanship Guidance

Silai Saathi provides digital measurement diaries, garment templates, multi-language support (Hindi, Gujarati, English), trial fitting date schedules, and workshop pipeline tracking to assist your daily tailoring workflow.

Because bespoke apparel crafting involves professional craftsmanship, unique fabrics, and individual client fitting preferences, digital measurements serve as your operational diary. Tailors and master cutters are encouraged to verify garment dimensions on their cutting tables before making physical cuts.

4. Cloud Security & Data Ownership

You own all customer records, measurements, garment photos, and financial invoice details you create within the app.

• Cloud Security: Your shop data is securely saved in the cloud with encrypted transmission and high-availability storage.
• 1-Tap Backups: Automated and manual encrypted backup snapshots ensure your records are never lost, even if your phone is replaced.
• No Data Exploitation: We never sell, rent, or monetize your customer database or measurement records.

5. Acceptable Use & Prohibited Conduct

When using Silai Saathi, you agree not to:

• Attempt to reverse-engineer, decompile, or copy the underlying application code or proprietary algorithms.
• Use the platform to distribute spam, fraudulent payment requests, or unlawful materials.
• Interfere with or disrupt the integrity or security of our servers and cloud synchronization services.

6. Service Availability & Limitation of Liability

We strive to ensure continuous uptime and high reliability. The service is provided on an "as is" and "as available" basis.

Silai Saathi is not liable for independent customer pricing disputes, garment fitting disagreements between tailors and their clients, physical device hardware loss, or third-party service interruptions (such as WhatsApp network availability or telecom SMS delays).

7. Contact Us & Customer Support

Our team is dedicated to supporting your tailoring business. If you have questions about these Terms of Service or need assistance, please contact us: